Reliable promises and managing moods are powerful concepts introduced by Fernando Flores that can massively improve lean project delivery. In this webinar, Paulo is going back to the basics and explaining the concept of reliable promises. He will go over how to make reliable promises and how to ensure that the right conversations are taking place for collaboration.
Although reliable promises is a very simple concept, the application of it is nuanced and can make a big difference in the success of a project.
Paulo Napolitano
Paulo has implemented Integrated Project Delivery and Lean concepts in projects in North America, Europe, and South America since 2006. Paulo combines research in innovative areas with practical experience to improve project performance. He works as a catalyst to allow teams to create a project environment that is conducive for learning, enables foresight, and collaborative decision making. Paulo always says “Teams must be aligned around values and exercise situational awareness. Alignment gives them purpose and situational awareness helps them identify the deviations and opportunities to reach their goals successfully”.